PINELLAS PARK, Fla. — Furniture is often an investment for families. You spend time and money to find what you want. What do you do when after a couple of years, the quality is not what you expected?

NBC10 Responds has recently seen a trend in complaints from consumers with the same problem: furniture that’s peeling, cracking, and flaking. All of the complaints stem from the same material: bonded ...

When you pay thousands of dollars for leather furniture, you expect it will last. A Garner viewer was surprised when his couch set started peeling. When he wasn't satisfied with the response of the ...

What one suburban woman didn’t know about her living room furniture nearly cost her $2,500 – and she wasn’t alone. Batavia mother Kelly Lotriet bought two bonded leather couches and a chair from ...

Leather couches are more popular than ever these days. But with a high quality leather sofa costing $2,000 or more, a lot of stores are pushing low cost versions, sometimes just $800 for a full couch.

“The leather comes off in little pieces that peel off,” Marianne Ash said. Marianne said there’s less and less of her couch to sit on every day because the surface of the couch is peeling and falling ...

The beauty of leather is that it develops a natural patina -– but that can also be its fatal flaw. If you have a leather couch that has seemingly reached the end of its life, don't give up just yet.

GREENSBORO, N.C. — If you walk into the Anderson home for movie night just know there are two recliners you can’t sit in. Barry and Yolinda Anderson have a his-and-hers recliner set with blankets ...